Online credit information provider Equifax says it’s helping Brits understand more about the searches visible on their credit reports.
It has published the series of facts below following recent research which revealed that one in three consumers (of the 3,000 polled) only check their credit reports when applying for credit rather than monitoring them regularly.
Laura Barrett of Equifax Consumer Affairs said: “We want to separate fact from fiction, so that people have a good understanding of what’s on their credit report and how it can impact their ability to obtain the credit deals they want.
“Understanding about searches is important and consumers shopping around for credit should remember to ask prospective lenders for a quotation, rather than making multiple applications. This will help put them in the best possible position if they do decide to apply for new credit.
“Anyone planning on applying for new credit may also find it helpful to obtain a copy of their credit report before making applications. That way they can see what information is available to lenders.”
Credit Searches – The Facts
What is a search?
When a company looks at the information a Credit Reference Agency (CRA) holds about an individual, it performs what is known as a search. Companies use information from CRA’s for various reasons, for example, to verify an individual’s identity when taking out a new mobile phone contract or to assess an application for credit. An individual can also apply for a copy of their own credit report, which would also be recorded as a search.
Most searches are displayed on an individual’s credit report so that they can see who has accessed their information, what type of search they carried out and when the search took place. Searches remain on a person’s credit report for up to two years.
What type of searches do lenders carry out?
Typically, lenders will review an individual’s credit history when they apply for credit to help them decide whether the individual is likely to repay the debt. This is known as a ‘credit application’ search.
If a consumer wants to look at different credit options before making an application, then a prospective lender may carry out a ‘credit quotation’ search. This enables the lender to give an indication of whether they would be willing to lend, should the individual wish to apply.
Can a lender see other searches on a credit report?
Credit application searches are visible to other lenders, however they won’t be able to see the company details. Lenders will use this to make an assessment about whether the individual is displaying any indicators of overindebtedness or financial difficulty. Quotation searches are not visible to other lenders.
Can a lender tell if an application for credit has been declined?
A lender will never know the outcome of other searches on someone’s credit file – whether credit has been offered.
Do the number of searches on a credit report matter?
A high number of credit application searches recorded on an individual’s credit report in a short space of time is likely to give a prospective lender cause for concern. This is because it may indicate that an individual is applying for more credit than they can manage, or that their details are being used fraudulently.
Does ‘shopping around’ for credit count as a ‘search’ on a credit report?
When ‘shopping around’ and comparing various credit offers, it’s important that consumers don’t actually apply for credit until they’ve decided on the best deal for them. If a consumer makes a number of applications then this is likely to result in a number of searches on their credit report.
A lender may be able to provide an individual with an indication of whether they would be willing to lend, and on what terms, by carrying out a credit quotation search.
Does a lender need a consumer’s consent to carry out a search?
A lender can only carry out a credit application or credit quotation search with an individual’s consent.