Home Business Travel Airports and travellers urged to stay abreast of volatile situation in Turkey
Latest advice for passengers planning to travel to Turkey following terrorist attack
Scottish airports, including Edinburgh and Glasgow, are being urged to keep up-to-date with the rapidly-changing situation in Turkey.
They have been with an official statement from the Scottish Passengers Agents’ Association (SPAA) on behalf of Turkish Airlines.
Alan Glen, president of the SPAA, said: “In the wake of the horrific attack late last night on Istanbul Airport, our thoughts and condolences are with all those involved and their families – and of course all our friends and colleagues here who are involved in travel to and within Turkey.
“Please keep up to date with all your usual sources of information on the rapidly changing situation.”
In an official statement sent to the SPAA, Turkish Airlines said:
“Turkish Airlines is closely monitoring the incident at Ataturk International Airport and is in touch with all appropriate authorities. The safety of our passengers and crew is our top priority.
“We will provide regular communication with passengers regarding the status of our flights around the world and will issue additional statements as warranted.
“Updated details about all TK flights can be followed via the official website or social media channels of Turkish Airlines.
“Our thoughts and sympathies are with all those affected.”
The statement follows an attack on Ataturk International Airport in Istanbul.
Individual and group passengers who have bookings on the flights to or from Istanbul Ataturk Airport or Sabiha Gokcen Airport, including transit flights, between 28 June 2016 and 5 July 2016 and ticketed on or before 28 June (providing that tickets are revalidated until 31 July 2016 inclusive), are currently entitled to the following, disregarding related fare rules:
1) Rebooking and re-routing without any charge. The rule is valid also for the different reservation booking classes only if at the same compartment
2) Refund request
a) Unused ticket: Refund will be made without any charge
b) Used ticket: Refund will be made considering as involuntary
3) Extension of validity: Validity of ticket can be extended until 31 July 2016 without any fare difference or penalty
4) Rebooking/re-routing of group reservations for which payment or guarantee MCO (Miscellaneous Charge Order) is received will be made disregarding applying penalties of existing fare rules
While the overall level of advice hasn’t changed, flights to and from Ataturk International Airport in Istanbul are gradually resuming.
Travellers are advised to follow the Government’s Foreign Travel Advice and speak to their airline for updated travel information before travelling to the airport.
The Foreign and Commonwealth Office (FCO) currently advises against all travel to within 10km of the border with Syria and to the city of Diyarbakir.
It also advises against all but essential travel to the remaining areas of Sirnak, Mardin, Sanliurfa, Gaziantep, Diyarbakir, Kilis and Hatay provinces, Siirt, Tunceli and Hakkari.