HR firm to maximise remote working opportunities to achieve growth

Solve sets out to increase its workforce to 50 and hit its £1 million turnover landmark by 2020

An Edinburgh firm which says its taking a new approach to HR and employment law support has set its sights on boosting its workforce from seven to 50 and exceeding £1 million turnover by 2020.
Solve, which also has offices in Glasgow and London, saw annual sales reach £300,000 and profits double last year and has now devised a blueprint for its future growth strategy. It says it plans to maximise the opportunities from remote working and a greater desire for companies to want personal, low-cost advice services.
Founding director Stephanie Robinson says she is delighted to see her vision for Solve – to shake-up the sector and to help clients to unlock the benefits of good HR and employment law advice – take off.
She said: “Every business knows that its success is determined by its employees– regardless of what sector or level of employee.
“But many businesses are missing out in not having the right HR strategy to secure the advantages of good employee productivity and the growth that can be achieved from recruiting the best people.
“At Solve, we take a hands-on approach to understand your business thoroughly and to establish your HR needs.
“From there we aim to bring new ideas, problem-solving techniques and a unique and ethical HR consultancy style to any organisation which can make it better, leaner and more effective.”
Solve has tried to set itself apart from others in the sector by not tying clients into long-term contracts where they have to go through call centres and are provided template solutions; and instead offers one-to-one consultancy service with hourly rates and no restrictive indemnity schemes.
Robinson added: “It is about consulting to give the client the best HR options and put the decision making power back in their hands.
“We want our clients to be with us because they see value for money from their HR services provider and value our HR expertise, knowledge and excellent service, not because they are tied to a long five year contract.”
Solve already has 20 retained clients and another 100 businesses which use its services on an ad-hoc basis. However, the firm has an ambitious blueprint for growth to reach 50 retained clients, £1 million turnover and 50 staff by 2020.
Although it has permanent offices in Edinburgh, Glasgow and London, the business is built on allowing its seven-strong team to work flexibly, which invariably means working from home, from clients’ offices or from other connected locations.
Solve is a past winner of the Top 10 SME Employers for Working Families award, presented by Working Families UK, the UK’s leading work-life balance organisation.
Robinson, who has a young daughter, added: “It’s still a relatively new model of working, but by 2020 we want to have 50 staff working in this flexible way, leveraging all the benefits of new technology while still guaranteeing clients a secure and confidential service.
“I was determined to reach £300,000 turnover, not least because lots of people in the world of SMEs told me that getting past £250,000 could be a real challenge and I didn’t want to get stuck there.
“I’m totally convinced our approach and strategy will allow us to continue grow the business significantly to reach our desired goal and position Solve as real innovators in the HR and employment advice sector.”
As well as general HR support, such as advice on disciplinary, sickness or redundancies issues, Solve provides support for strategic HR service including restructuring, culture change, training and career framework programmes. It also offers specialist recruitment services, including headhunting, assessment and recruitment programmes.

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