Economy Secretary steps up battle against nuisance calls

Offending companies come under the spotlight 

The second meeting of the Nuisance Calls Commission took place yesterday (Wednesday, 18 January) to focus on empowering and supporting companies that want to do the right thing while finding ways to tackle persistent offenders.
It followed on from the first meeting which focused on empowering consumers and the Nuisance Call Summit in June 2016 after a Which? Report found that Scotland receives a higher number of nuisance calls than the rest of the UK.
Economy Secretary Keith Brown, who chaired this week’s meeting, which discussed ways to reduce the number of nuisance calls received by people in Scotland, including its most vulnerable, said: “I set up the Nuisance Calls Commission to tackle the growing problem of Nuisance Calls which are disproportionately affecting Scotland with three of our main cities receiving the highest level of calls within the top five in the UK.  By bringing together key stakeholders the Nuisance Calls Commission seeks to develop a range of effective ways to protect consumers and reduce the impact of unwanted calls.
“The Scottish Government is determined to make the most of our new consumer powers to take positive steps to reduce the impact nuisance calls have on the lives of people in Scotland.
“However, with regulation of nuisance calls and texts reserved to the UK Government, I once again appeal to them to recognise the severity of this problem and to prioritise this by working closely with my officials to find solutions to this epidemic.
“Too many people are being plagued by nuisance calls in Scotland and enough is enough. I will be bringing forward an joint action plan outlining the Commission’s proposals and progress made prior to summer recess.”

 

The Which? Report showed that Glasgow came top of a table ranking 18 UK cities according to the percentage of nuisance calls received, with Edinburgh second and Aberdeen fourth.
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Scottish cities top the table for nuisance calls – Which?
Rogue bosses behind nuisance calls to face £500,000 fines as ministers close loophole – The Telegraph 
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