Soft play centre becomes latest Fife firm to complete WorldHost training
Action Zone soft play centre in Leven has become the latest Fife business to achieve WorldHost recognition after putting its staff through specialist training in customer service.
Owner Michael Morris said: “We have great facilities here so the children have a fantastic time, but excellent customer service makes all the difference as it keeps bringing families back again and again. I’m very proud of the staff and delighted that the customer service training has added some extra ideas to how we do things. The WorldHost Recognised Business award is definitely something every business should have.”
Alistair Bruce, chair of the Fife Tourism Partnership, said: “Congratulations to everyone at Action Zone on achieving their WorldHost award. The WorldHost customer service programme is internationally recognised as the gold standard and Fife hospitality and tourism businesses are eagerly getting involved.
“We know that great service can be the difference between a one-time visit or repeat business so it is obvious that keeping the customer happy also keeps business thriving.”
The Fife Tourism Partnership says it’s keen for more businesses to get involved in the one-day WorldHost training so Fife can reach its goal of becoming a WorldHost Recognised Destination.