The HR Dept presents Managing Conflict for line managers

None of us like to admit there are simmerings of conflict where we work but we will all be faced with a conflict situation at some point

Do you spend your time having to deal with employee issues rather than focusing on the business?
Research shows that 20% of leadership time is spent dealing with employee conflict.
Meet Raging Rob, Angry Ahmed and Whiffy Warren (all hypothetical) whose situations will help you to tackle your own real life situations.
None of us like to admit there are simmerings of conflict where we work, but at some point, if we haven’t already, we will all be faced with a conflict situation.
In this informative and interactive workshop, we will take you on a practical tour of Managing Conflict, covering the 3 Rs – Recognising, Responding and Resolving. We will not only explore conflict in the workplace, but give you practical tips on handling those difficult conversations and an insight into the role of mediation.
Who is it for?
This workshop is aimed at line managers or those who have supervisory responsibilities and day-to-day management of others.
Details
Tuesday, 6 June 2017 in Central Edinburgh 
Places are limited so booking is essential
Cost: £125 plus VAT or £89 plus VAT if booked by 19 May (early bird booking)
To book your place contact Ian Pilbeam at The HR Dept  by emailing ian.pilbeam@hrdept.co.uk 
Or, to find out more, click here 

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Ian heads up the HR Dept Edinburgh & the Lothians team. The HR Dept specialises in helping SMEs with everything to with employment, through a local and personal service delivering practical and pragmatic advice and support. With nearly 30 years HR experience, Ian has a wealth of experience in helping businesses to ensure success through their people, be legally compliant and handle tricky people issues. As a business owner himself, Ian understands the challenges that come with running and growing a business. He is known for his ability to explain complex concepts simply and to make learning fun and enjoyable.