Fife SMEs urged to join Trading Standards’ Trusted Trader scheme

Council says Fifers are looking for trusted traders to carry out a range of work – from small household repairs to major jobs

SMEs are being urged to join Fife Trusted Trader, a local membership scheme set up to increase consumer confidence, promote good practice and help protect citizens from doorstep crime.
Those operating in the home improvement and motor trades, as well as other household related services, such as handymen, electricians, carpet cleaners and gardeners, are invited to join the scheme, which is led by Fife Council Trading Standards.
The scheme operates Fife’s only trader directory which is Council-backed and fully vetted by Trading Standards.
Fife Council, which says its running a promotional campaign to recruit members as a result of high demand for trusted trades in the region, says businesses can benefit in the following ways:
  • Market their business to new customers – the Trusted Trader scheme is widely advertised across Fife
  • Get new business leads and gain more business
  • Develop the reputation of their business as offering reliable and quality services or products
  • Use the Trusted Trader logo on materials and vehicles
  • Inspire consumer confidence in businesses that have been vetted by Trading Standards
  • Gain valuable feedback for their business
  • Be confident that they are complying with consumer legislation
  • Ensure future customers have access to reviews of completed work
  • Receive a membership certificate to display
  • Have access to free mediation built into the scheme for consumer complaints
The Council says its Trusted Trader scheme has had positive feedback from both traders and residents and that Fifers are looking for traders willing to carry out a range of work – from small household repairs to major jobs.
The scheme is part of the Council’s efforts to marginalise bogus workmen whilst promoting Fife businesses to local consumers.
Dawn Adamson, Trading Standards Service Manager, Fife Council, said: “We are urging more companies and self-employed people to join our increasingly popular and highly rated Trusted Trader scheme. Although there is a fee, we publicise the scheme widely and it is a low cost way to promote your business. Being a Trusted Trader tells customers that you run a fair and reliable business. Highlight that you are not a rogue trader, or cowboy builder, by applying to join the scheme today.
“All our trusted traders are vetted for quality of work, trading practices and customer satisfaction. Being part of the scheme drives up customer standards and raises overall consumer trust, something which is very beneficial when there are so many businesses out there to choose from.”
The Trusted Trader scheme is also run in Edinburgh and Dundee, where a survey carried out shows that 87% had attracted new customers from joining the scheme and 94% of respondents confirmed that Trusted Trader membership had helped their business.
Fifers can find a Trusted Trader at, or phone the Trading Standards duty officer on 01592 583141. This offers a list of businesses which have been rated and reviewed by their previous customers and can be relied on to do a job properly. Once a trusted trader has completed their work, customers are encouraged to leave their own review.
To apply to become a Trusted Trader, you can request an application pack or download an application form 


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