Citizens Advice Scotland launches information campaign to stop new businesses splashing out
Citizens Advice Scotland’s Consumer Futures Unit (CFU) has launched an information campaign to help new businesses benefit from the Scottish water market.
It has been working closely with the Water Industry Commission for Scotland, Business Gateway, Scottish Water and the Federation of Small Businesses to develop the new campaign, which highlights how businesses can make savings and complements the existing Scotland on Tap website.
Its new information leaflet will be available through Business Gateway, as well as other networks in the non-domestic water market, and has been designed to help customers get the best deals.
Robert McGeachy, water team manager, said: “The non-domestic water market in Scotland is at an important stage in its development, with competition increasing and more licensed providers entering the market. It is vital that business consumers in Scotland, particularly SMEs and sole traders, are aware of how to get the best possible deals, and experience the highest levels of customer care, in this changing environment.
“The information in the leaflet will help new businesses to avoid getting into debt for water and sewerage charges, and protect their growth and long-term viability.”
Alan Sutherland, Water Commissioner for Scotland, said: “The Commission trusts that non-household customers will find this new Leaflet useful in helping them to get the best possible deal in the competitive retail market.”